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Legal Medical Disclaimer

Medical Disclaimer

VitalPoint helps you understand your health, but it is not a doctor.

Last updated: November 3, 2026 2 min read

On this page

  1. 1 In an emergency
  2. 2 Information for education
  3. 3 About VitalPoint reports
  4. 4 Accuracy of measurements
  5. 5 Your medicines
  6. 6 Home devices
  7. 7 No doctor–patient relationship
  8. 8 Keeping content up to date
  9. 9 Other websites
  10. 10 Contact us

Other legal pages

Privacy Policy Terms & Conditions

Please read this before using our articles, health reports or home devices.

1 In an emergency

VitalPoint is not an emergency service. Call 112 or go to the nearest hospital straight away if you or someone with you has:

  • chest pain or pressure, or pain spreading to the arm, neck or jaw;
  • sudden weakness or numbness of the face, arm or leg, a drooping face, or difficulty speaking;
  • severe difficulty breathing;
  • fainting, confusion or a seizure;
  • a very high blood pressure reading together with a severe headache, blurred vision or chest pain;
  • very low or very high blood sugar together with confusion, drowsiness or vomiting.

2 Information for education

Articles, guides and other content on VitalPoint are for general education. They are not medical advice and do not replace a consultation with a doctor, nurse, pharmacist or other qualified health worker who knows your situation.

3 About VitalPoint reports

Reports, health scores and risk levels are produced automatically, partly with artificial intelligence, from the measurements that were entered. They are screening aids:

  • they are not a diagnosis;
  • they can contain mistakes, especially if a measurement was entered wrongly;
  • a qualified health worker should review every report and decide on any next step;
  • a “green” or normal result does not rule out illness: see a health worker if you feel unwell.

4 Accuracy of measurements

Readings depend on the device, how it is used and when they are taken. Blood pressure and blood sugar change through the day. An unusual reading should be repeated and confirmed by a health worker before any decision is made.

5 Your medicines

Do not start, stop or change a medicine or its dose because of something you read on VitalPoint or a report result. Always talk to the health worker who prescribed it.

6 Home devices

Use devices from our shop exactly as the manufacturer’s instructions say, and bring your readings to your health facility. Home devices help you follow your health between visits; they do not replace check-ups.

7 No doctor–patient relationship

Using VitalPoint, reading our content or messaging us does not create a doctor–patient relationship with VitalPoint. Medical care is given by your health facility and its staff.

8 Keeping content up to date

We aim to keep our content accurate and reviewed, but medical knowledge changes and we cannot guarantee that everything is complete or current. If you find a mistake, please tell us at privacy@vitalpoint.io.

9 Other websites

Links to other websites are given for convenience. We are not responsible for their content.

10 Contact us

VitalPoint · Tanzania · privacy@vitalpoint.io

Questions about this page? Write to us and we will answer as soon as we can.
privacy@vitalpoint.io
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